Data We Collect and Why We Use It
We collect the information you give us when you register — your name, contact details, and the mobile wallet numbers you link to your account, such as bKash, Nagad or Rocket. When you make a deposit or request a withdrawal, the transaction reference and wallet ID
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are logged so we can match the payment to your account and resolve any query quickly. We also collect device and session data — browser type, IP address, and pages visited — to detect unusual login patterns and protect your account from unauthorised access. Cookies help
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us remember your session preferences so you do not have to re-enter details on every visit from your phone. We do not store your full bKash PIN, Nagad PIN or Rocket PIN at any point; only the masked wallet number used for verification is held on
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record. Your data is processed to fulfil the account contract with you, to meet any applicable legal obligation we are subject to in the regions we operate, and to send you service messages such as deposit confirmations and withdrawal status updates. Marketing messages are sent only
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where you have opted in, and you can withdraw that preference from your account settings at any time. All stored data is encrypted, and access within our team is limited to staff with a direct operational need.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.