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How bj333 Handles Your Personal Information

When you open an account with us, we collect only the data we need to run your account, process your bKash, Nagad or Rocket transactions, and keep your wallet activity secure.

Account data kept privatebKash, Nagad, Rocket payment details protectedNo data sold to third partiesYou can request your data any timeBangladesh-region support available
bj333 How bj333 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to review, correct or remove data we hold about your account, our support team can action that request directly. You can reach us through live chat, email or the in-app help channel — whichever is easiest from your device. Availability of specific channels depends on your region and local access conditions.

Live Chat Start a chat from the account dashboard to raise a data request. We aim to acknowledge privacy queries within one business day of receipt.
Email Support Send your data access or deletion request by email. Include your registered mobile wallet number so we can locate your account record quickly.
In-App Help Open the Help section inside the mobile interface, select Privacy Request, and submit your query. Our Bangladesh support team reviews these submissions directly.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Your account security is built around encryption at rest and in transit, session timeouts on inactive mobile connections, and a one-time password step when you log in from a new device. We keep transaction records for as long as required by the legal obligations that apply in our operating regions — after that period, records are deleted or anonymised. Here is what this means in practice across four areas of your privacy.

Cookie Use

We use session cookies to keep you logged in and preference cookies to hold your language and display settings. You can clear cookies from your browser or mobile app at any time without losing your account.

Payment Data Security

Your bKash, Nagad and Rocket wallet numbers are masked after verification. We never display the full number in your account history or share it with unrelated third parties.

Data Retention

Account and transaction records are kept for the period required under applicable law in our eligible regions. Once that period expires, your identifiable data is removed from active systems.

Third-Party Access

We share data only with payment processors like bKash, Nagad and Rocket to complete your transactions, and with fraud-detection services. We do not sell your personal data to advertisers.

Your Privacy Questions Answered

These are the questions we hear most often about how bj333 handles personal data, what rights you have, and how to act on them. Whether you are checking what we store or asking us to delete your account details, the process is straightforward.

We collect your name, contact details, registered mobile wallet number — bKash, Nagad or Rocket — and device session data used to verify your identity and process transactions securely.

Yes. Submit a data access request through live chat or email, including your registered wallet number. We will compile and send your account data within a reasonable timeframe, subject to applicable local law.

Send a deletion request via email or the in-app Help channel. We will remove your identifiable data from active systems once any legally required retention period for your region has passed.

Your wallet number is shared only with the relevant payment processor — bKash, Nagad or Rocket — to complete your transaction. We do not pass it to advertisers or unrelated third parties.

We use session and preference cookies to keep you logged in and save display settings. You can clear or block cookies in your browser or mobile settings; your account data itself is unaffected.

Your rights under this policy depend on your local law and whether our platform is available in your eligible region. We recommend checking the applicable rules in Bangladesh before registering or sharing personal data.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.